Refund policy

Refund & Return Policy

Last Updated: September 2, 2026

At Omni Foot, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are happy to help with returns and refunds according to the policy below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

The item must be unused and in its original condition.
The item must be in its original packaging, where applicable.
Proof of purchase or order information may be required.
Items that are damaged due to customer misuse may not be eligible for a return.

How to Request a Return

To request a return, please contact us with your order number and the reason for the return.

Email: support@omnifoot
Phone: 440-764-2378
Live Chat: Available on our store

Our support team will provide you with instructions regarding the return process.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. The time required for the refund to appear in your account may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will review the issue and work with you to provide an appropriate solution.

Return Shipping

Unless the item is defective, damaged, or incorrectly sent, return shipping costs may be the responsibility of the customer.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Omni Foot
2463 Oswego St
Jean, NV 89019
United States